Shipping policy

Shipping Policy

Your DALIS ritual, delivered with care. We process and dispatch your items swiftly to ensure your skincare journey begins beautifully.



Hong Kong Delivery 
We are pleased to offer complimentary SF Express shipping for orders over HK$200 / PHP1,440, with delivery available directly to an SF Locker, or an SF Store. For orders below this amount, shipping fees will be payable directly to SF Express upon delivery (Pay on Delivery).

International Shipping 

Yes, we do! We believe everyone deserves a gentle "Me-time" sanctuary, no matter where you live. We proudly ship worldwide. Delivery times and shipping rates will be calculated for you at checkout. We would like to offer free shipping for below countries for orders over HK$500 / PHP3,600 : 



Philippines, Thailand, Singapore, Malaysia, Taiwan, Japan, Korea, Australia, France, Germany, Italy, Spain and UK. 
 

Order Tracking
Standard shipping within Hong Kong takes 1-3 business days. Standard international shipping takes 7-14 business days. Once dispatched, you will receive a tracking number to follow your package’s journey. 

Delivery Assistance
If you experience any unexpected delays or have questions about your parcel, please reach out to us at contact@ninelabshk.com . We are always here to gently assist you.